Technical Services Coordinator-Bi-Directional Referrals and Linkages
CVPeople Tanzania | Full time
Dar es Salaam , Tanzania | Posted on 02/25/2021
Title: Technical Services Coordinator-Bi-Directional Referrals and Linkages
Reporting to: Cluster Technical Manager
Locations: Coast Cluster -Dar Es Salaam, Tanzania.
Position Contract Period: Up until 30th September 2021, non- renewable
At the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.
Technical Services Coordinator Bi-Directional Referral and Linkages (TSC-BDRL) will play a pivotal role in ensuring enrolment of Children Living with HIV (CLHIV) from facilities, implementation of 95 95 95 strategies, functional bi-directional referrals systems between communities, clinical partners, and social services providers.
The position of TSC-BDRL requires a high degree of integrity, professionalism, flexibility, and perseverance as well as the ability to anticipate, identify and resolve problems in the field, proficiency in dealing with M&E is essential as is expertise in referral system.
The TSC-BDRL must develop a close working relationship with the sub grantees. The coordinator will be responsible for:
- Oversea the implementation of USAID Kizazi Kipya 95 95 95 strategies.
- Ensure functional referral system in perspective. Monitor successes and challenges of the referrals system and provide technical support and advise to trouble shoot and solve problems as needed.
- Conduct technical assistance, coaching and mentoring with partner, CSOs CCWs and health facilities staff on Bi-Directional directional referral and linkages.
- Collaborate with Care and Treatment partners to coordinate and conduct community-based HIV testing, and other community outreach activities and schedules.
- Coordinate quarterly district level quality improvement meetings with relevant staff.
- Collaborate with M&E to ensure all bidirectional referrals and linkages data are produced weekly and accurately. Use data for decision making and ensure partners are using data to conduct needed follow up for systematic follow up of cases of incomplete referrals.
- Monitor and track performance of key performance indicators.
- Strengthen collaboration and networking with clinical partners in all six regions of coast cluster.
- Build good relationship with LGAs staff especially in priority CTCs, high volume CTCs and low volume CTC.
- Ensure program information are accurate and prompt communicated from and to the field.
- Ensure a spirit of motivated teamwork and opened communication is maintained throughout the project sites
- Collaborate with TSC Case management to support CSOs during enrolment of new beneficiaries from CTCs (CLHIV) and RCH (HEI).
- Monitor implementation of Children Living with HIV (CLHIV) services package.
- Support CSOs to monitor implementation under USAID Kizazi Kipya Project Result 2 and all intermediate result areas and activities under result 2.
- Identifying and documenting best practices for presentation and possible integration to existing SOPs.
- Promoting, documenting, and presenting shared learnings across technical partner and other actors
- Submit written health and HIV updates to the cluster technical manager for inclusion in the quarterly, semi-annual, and annual reports.
- Perform any other relevant duties as assigned by the Technical Integration Cluster Manager or cluster technical manager.
- Bachelor’s Degree or higher, preferably in one of the following: Medicine, Nursing, Social Science, Public Health studies an advantage.
- Strong M&E skills and experience in strategic information
- At least five years expense in a field position with an organization in public health or OVC programming experience in developing and management of referral system preferably.
- Experienced with PEPFAR 3.0 funded project in Tanzania.
- Excellent written and oral communication skills in Swahili and English including
- Excellent training skills in working with adult learner leaners, particularly at the community level.
- Experience in an appreciative approach
- Able and willing to work flexible hours as needed without constantly or close supervision.
- Demonstrate leadership and team building skills.
- Experience implementing program and donor regulations, systems, and procedures.
- Diplomacy and negotiation skills that demonstrate ability to collaborate coordinate with a range of stakeholders and complex priorities.